EventMe
Trust & Safety

Real people.
Protected at every step.

EventMe connects organisers, talent and fans across Africa. Here is exactly how we protect your account, your money and the community, in six layers that work together.

Every listing checkedVerified by a personCard details never stored
8trieswrong passwords lock an account for 15 minutes, and the owner gets an email
12+charactersin every password, with common and personal ones refused
48hoursfor a person on our team to review listings and verification requests
3reportsfrom different members pause messaging until we review the profile
Defence in depth

Six layers of protection

No single check is perfect, so each layer catches what the one before it might miss.

01

Your account

Who you are, protected from the moment you join.

  • Email confirmed before you can sign in
  • Strong passwords: 12+ characters, no common or name based onesNew
  • Passwords stored only as a one way hash, never readable
  • Two step verification by app or email code, with recovery codes
02

Signing in

Stops password guessing and unknown devices.

  • Account lock after 8 wrong passwords, with an email alertNew
  • New device emails when a new phone or computer signs in
  • See your signed in devices and sign out one or all
  • A new password signs out every other device
03

Everything published

Events, talent and posts are checked before and after they go live.

  • AI check on text, photos, links and duplicates: green, amber or red
  • The same profile photo on two accounts is refused
  • Comments and posts pass a language filter
  • Events and posts hide after 3 reports until reviewed
04

People you meet

Know who you are dealing with, and tell us when something is off.

  • Verified badge checked by a person, with proof linksNew
  • Private reports: the person never sees who reportedNew
  • Messaging pauses on accounts with 3 open reportsNew
  • Suspended accounts cannot sign inNew
05

Tickets, votes and money

Payments and ballots that hold up to scrutiny.

  • Card details go to Paystack; EventMe never sees or stores them
  • Every ticket has its own QR code, checked once at the door
  • One ballot per voter, confirmed with a code sent by email
  • Organisers get alerts on suspicious bursts of votes
06

The platform itself

The quiet work that keeps attackers out of the site.

  • Encrypted connection (HTTPS) on every page
  • Strict content security policy; no site can frame EventMe
  • Uploads checked by their real content, not just the nameNew
  • Nightly backups and two step sign in for every admin
Verified profiles

How the badge is earned

The badge means we checked who you are: automatically only when you prove you own your website, otherwise by a person on our team. It is never for sale.

Complete your profile

Confirmed email, a real photo, and a LinkedIn, website or Instagram link.

Send a request

Your legal name, organisation, registration number if you have one, and proof links.

We check it

AI matches names, opens your links and looks at your photo and history in seconds. If your email is on your own website, or you put our short code on it, the badge can be given straight away. Everything else goes to a person on our team, usually within 48 hours.

AI and our team

Badge, plus an extra lock

The badge shows on your profile and events. Verified accounts must use two step sign in.

Two step required
Reporting

When something looks wrong

Use the flag on any profile, post or event. Reports are private and every one is read.

Reports add up

One report puts the profile in our queue. Reports from three different members act straight away, before we even look.

1 report
in the review queue2 reports
higher in the queue3 reports
messaging paused until review

What our team can do

Every decision is made by a person, and the member is told why.

Dismiss when the profile is fine; restrictions lift at once.
Remove the post, event or listing that broke the rules.
Suspend the account; it can no longer sign in, and the member gets the reason by email.
Your part

Four habits that keep you safe

Turn on two step

Account security in your menu. It takes a minute and stops most account takeovers.

Pay inside EventMe

Real tickets are paid on EventMe. Never send EFT or cash to a stranger for a ticket.

Look for the badge

Before you book or sponsor, check the organiser has the verified badge.

Report, don't argue

If something feels wrong, use the flag. It is private, and it protects the next person.

Found a security problem?

Tell us privately. We read every message and reply within two working days.

Email the team

Last updated 28 October 2026